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Privacy Policy

Introduction

Candace Stribling Jewelry respects your privacy and are committed to protecting it.

This policy describes the kinds of information we may collect from you or that you may provide to us and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies when we are in control of how data is collected, stored, and processed. (When we are the data controller.) Including information we collect:

  1. On our Website: www.candacestriblingjewelry.com
  2. In e-mail or other electronic messages between you and our Website, such as when you contact us through our website or responded to shipping confirmations of your jewelry.
  3. Via our email marketing service provider, MailChimp.
  4. Processing information in order to complete an order through our website provider, Shopify.
  5. Processing information to transact a sale through our payment processors, Paypal.

It does not apply to information collected by:

  1. Use offline or through any other means
  2. Any third party, including through any application or content (including advertising) that may be linked to or be accessible from our Website

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. 

Our Website incorporates strict privacy controls affecting how we process your personal data. You can opt out of our email newsletter, request your personal information, request to update and change your personal information, or request to delete your personal information. 

If you wish to opt out of our email newsletter, you can:

  1. Select the “Unsubscribe” link at the bottom of each newsletter or email we send you
  2. Or, Email us directly at privacy@candacestriblingjewelry.com.

If you would like to request your personal information, request to update and change your personal information, or request to delete your personal information, you can:

  1. Email us directly at privacy@candacestriblingjewelry.com and tell us specifically what you need us to modify.

What information we collect and how we use it

We collect several types of information about you, including information that:

  • identifies you personally, such as first and last name, mailing address, email address, birthday month (if you choose to give us that information)
  • is about you but cannot be used to identify you, such as geolocation of what city and country you browsed our website or made a purchase from
  • is about your internet connection, the equipment you use to access our Website, and how you use our Website

Usage Information

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about you including:

  • how you interact with our Website
  • information about your computer and internet connection, including your IP address, location, operating system and browser type

We collect this information via Google Analytics and Shopify Analytics using cookies and web beacons. And this information helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Help us design our website more clearly and help you find what you want easier
  • See patterns of what customers want more of and deliver that in the next update to our website
  • Remind you of purchases that you wanted but left in the cart
  • Send you marketing materials aligned with your marketing preferences
  • Manage our website, system administration, and security
  • Identify any Information Technology (IT) issues and address them
  • Monitor your usage to make sure that you a complying with our Terms of Use
  • Respond appropriately to your requests for information and concerns
  • Screen our orders for potential risk or fraud to carry out legitimate business

The technologies we use for this automatic data collection may include: 

  • cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • web beacons. Pages of our the Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us to count users who have visited pages, opened an email, and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. If you block cookies, you will not be able to use all the features on our website.

Third-party Use of Cookies and Other Tracking Technologies

Even though we do not disclose your personal information to our advertisers, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Some content or applications, including advertisements, on our Website are served by third-parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies, web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. If you do not want to be tracked, you should set the DNT signal on your browser to opt out of behavioral tracking and most providers will respect this setting.

The Usage Information we collect is used to:

  • Help us design our website more clearly and help you find what you want easier
  • See patterns of what customers want more of and deliver that in the next update to our website
  • Remind you of purchases that you wanted but left in the cart
  • Send you marketing materials aligned with your marketing preferences
  • Manage our website, system administration, and security
  • Identify any Information Technology (IT) issues and address them
  • Monitor your usage to make sure that you a complying with our Terms of Use
  • Respond appropriately to your requests for information and concerns
  • Carry out other legitimate business and services and screen orders for potential risk or fraud

Account Information

When you create an account on our Website, you voluntarily provide us your first and last name, email address, mailing address, billing address, and phone number. We collect this information via Shopify. If you have selected the option to join our email list at this point, you will be sent our monthly email newsletter. 

The Account Information we collect is used to fulfill your purchase request by charging you for the product and send it to you. In order to make a purchase, you need to select that you understand and agree to the Terms & Conditions of our shop.

Publication Information

When you comment on content on our Website, you voluntarily provide us your email address and your first and last name. We will process this information in order to post the comment if it follows our Terms of Use, if it does, we will post it as you’ve requested. If you have voluntarily provided us with a testimonial about our products, we will post your first name and state on our website. 

Correspondence Information

When you fill out a contact form our website, Facebook account, or Instagram message, you voluntarily provide us your name and email address. We will process this information according to the instructions you provide. 

Transaction Information

When you make a purchase through our website, you voluntarily provide us your first and last name, email address, mailing address, billing address, and phone number.  

We collect this information via our Shopify website checkout form. This information is used to supply you with the product purchased and keep accurate records of your transaction. 

We use trusted and secure third-party payment processors such as PayPal to process payments.  We do not collect credit card information.

Email Newsletter or Opt-in Information

When you sign up for our email newsletter, you voluntarily provide us first name and email address. We will process this information per your request to provide you the relevant information and newsletters. 

Legal Information

We may process any personal information we have on you when required by a court order, legal obligation, court proceeding. 

Disclosure of Your Information

We may disclose aggregated information about our website visitors (information that is not identifiable to you) without restriction.

We do not sell, rent, or share our email list containing your personal information to third parties.

However, we may disclose information that can be directly tied to you to:

  • contractors, service providers and other third parties that we reasonably use to support our business
  • fulfill the purpose for which you provide it
  • fulfill any other purpose disclosed by us when you provide the information
  • process your payment, including refunds, complaints, queries with Paypal, VISA, Mastercard, and other third-party payment processors only to the degree necessary.

We may also disclose your personal information:

  • to comply with any court order, law or legal process, including to respond to any government or regulatory request
  • to enforce or apply any agreements between us, including  for billing and collection purposes.
  • if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers or others. For example, exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Promotional Offers from Us. If you do not wish to have your email address used by us to promote our own, you can opt-out by contacting privacy@candacestriblingjewelry.com. This opt out does not apply to information provided to us as a result of a product purchase or transaction. 
  • Targeted Advertising.We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website. 

Retaining and Deleting Your Information

We will keep your data for no longer than is necessary for the purpose you gave it to us. 

We will keep your personal data as follows:

  • Once you subscribe, your name and email on our email list will be kept for a minimum of six months and a maximum of however long until you unsubscribe from the list or, due to lack of contact, are deleted from our list.
  • Once you make an account, your name, mailing & billing address, and account preferences will be kept for a minimum of one week and a maximum of three years from when you made your last purchase. This allows us to access your purchase info in the case of a return or other event associated with it.
  • When you make a purchase but do not create an account, your name, mailing & billing address, will be kept for up to three years. This allows us to access your purchase info in the case of a return or other event associated with it.

In some cases it is not possible for us to specify in advance the periods for which your personal data will be kept. In those instances, we will use the following criteria to decide how long to keep your personal data:

  • We will use the availability of blog post comments, the nature of the comment, and the post availability to decide how long to keep publication information.
  • We will use the content of your message and the response required to decide how long to keep correspondence information.
  • We will keep email newsletter or opt-in information for either the length of your subscription or the length of our contract with our email newsletter service provider.

Data Security and International Transfers

Our offices are based in the United States, along with our hosting facilities and service providers. 

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure both during transfer and storage.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. 

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to our Website. We do not knowingly collect personal information from children under 16.  If you are under 16, do not use or provide any information to our Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any user name you may use.

If we learn we have collected or received personal information from a child under 16, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at privacy@candacestriblingjewelry.com.

Your European Union Privacy Rights

The EU General Data Protection Regulation permits users of our Website that are European Union residents certain rights. Your rights include:

  • the right to access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to object to processing;
  • the right to data portability;
  • the right to complain to a supervisory authority; and
  • the right to withdraw consent.

To access a copy of your data, correct it, restrict how it’s used, or erase it please contact privacy@candacestriblingjewelry.com. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

If you believe that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

If you wish to withdraw your consent for us to process your data, you can opt-out by privacy@candacestriblingjewelry.com

Updates

We may update this policy from time to time by updating the version on this page. You should check this page occasionally to identify any updates. The last update date appears at the top of this page.

Contact Information

This website is owned and operated by: Candace Stribling Jewelry

 

Our mailing address is: 5257 Buckeystown Pike #442, Frederick, MD 21704

Our data protection officer’s name and contact information is: Candace Stribling, privacy@candacestriblingjewelry.com .  To ask questions or comment about this privacy policy and our privacy practices, please contact us. 

Credit

This Privacy Policy was created using resources from the artist’s J.D. (https://theartistsjd.com/